Teams at Trial Library

Manage day-to-day relationships with health plan and employer partners, leading implementations, launches, communications, troubleshooting, reporting, presentations, and renewal support. Coordinate with operations, provider partnerships, and product teams to deliver partner outcomes. Develop performance and ROI reporting, oversee partner-facing materials, monitor account health, improve onboarding and account-management processes, and ensure HIPAA and contractual compliance.

Own AWS infrastructure, Terraform-based automation, landing-zone architecture, and end-to-end security for PHI and Bedrock workloads. Responsibilities include vulnerability management, incident response, CI/CD supply-chain security, IAM governance, disaster recovery, compliance-as-code for SOC 2 and HIPAA, observability, cost visibility, and developer self-service tooling. The role partners with product engineers on secure, reliable cloud operations in a regulated healthcare environment.

Own and scale automated patient-data ingestion and transformation pipelines from EMR systems into clinical-trial matching workflows. Design reliable asynchronous, queue-based, containerized architectures; manage schemas, validation, data quality, monitoring, and production issues. Partner with AI and product engineering teams on healthcare data foundations, APIs, scalability, and trustworthy clinician-facing workflows. Operate autonomously in a startup environment while applying strong systems thinking and pragmatic technical judgment.