Teams at Trean Corporation

Maintains and improves enterprise server, network, cloud, identity, endpoint, and infrastructure environments. Administers Azure, Microsoft 365, Entra ID, Windows Server, networking, virtualization, backups, and security controls. Troubleshoots complex issues, performs root-cause analysis, supports recovery testing, implements upgrades and migrations, automates administration with PowerShell and AI tools, maintains documentation, and provides technical support to users and stakeholders.

Serves as the first point of contact by answering calls, resolving customer inquiries, documenting interactions, and escalating issues. Provides front desk reception, visitor coordination, meeting scheduling, filing, data entry, mailroom support, shipment tracking, courier coordination, and office supply management. Maintains organized records and a professional reception area while meeting customer service performance standards.

Supports workers’ compensation premium audits by coordinating audit requests, communicating with insureds and agents, reviewing payroll and tax documentation, identifying missing information, maintaining audit records, entering data, and preparing complete files for auditors. The role manages follow-up schedules, inboxes, correspondence, workflow statuses, documentation uploads, and audit deadlines while ensuring accuracy, compliance, and timely completion.