Teams at Trax Technologies

Reviews logistics contracts, carrier transactions, and data feeds to standardize SCAC, charge, service, container, unit-of-measure, and invoice codes. Clears data exceptions, maintains production and FT tables against EDI specifications, supports carrier onboarding, and collaborates with integration, audit, PMO, and operations teams. The role ensures accurate data classification for rating, auditing, reporting, and analytics while identifying opportunities to streamline and reject poor-quality data.

Leads a global team of logistics data analysts and auditors, ensuring accurate audit execution, exception resolution, customer metric achievement, and SLA compliance. Responsibilities include task allocation, KPI and scorecard reviews, customer and carrier escalation management, SOP development, audit review preparation, performance monitoring, coaching, and continuous process improvement. The role requires collaboration across regions and the ability to support shifting schedules for 24/5 coverage.

Oversee end-to-end delivery of managed freight bill and payment services for assigned clients. Responsibilities include invoice processing, audit and cost allocation issue resolution, settlement support, reporting, client communications, business reviews, records control, and continuous improvement projects. The role coordinates with internal departments to resolve client and system issues, manages multiple deliverables, and provides occasional onsite client support and after-hours flexibility.