Teams at TRAVELING TEAMS

Serves as the primary communications contact for assigned sports travel events. Responsibilities include answering and initiating customer correspondence through email, text, and phone; coordinating communication between group leaders and placement coordinators; completing CRM follow-ups; managing expectations; handling emergencies; and escalating unresolved concerns. The role requires strong communication, customer service, clerical, interpersonal, and computer skills. It is a mandatory in-office, Monday–Friday position.