Teams at Travelex

Lead and support a Tesco Travel Money bureau team, driving customer service, revenue, KPIs, and performance targets. Ensure accurate foreign exchange transactions and online order processing while maintaining compliance, audit readiness, and adherence to operating procedures. Review data for continuous improvement, provide expert product guidance, and champion team development in a fast-paced retail environment.

Welcomes customers and provides advice on travel money products and services. Processes foreign exchange transactions and online orders accurately, follows company procedures, and delivers excellent customer service in a fast-paced bureau environment. The role involves teamwork, performance objectives, training, and completing a currency conversion exercise during the recruitment process.

Lead teams across two Tesco Travel Money bureaux, driving customer service, revenue, KPIs, and operational performance. Ensure compliance, audit readiness, accurate foreign exchange transactions, online order processing, and adherence to company procedures. Coach and support employees, review performance data, promote continuous improvement, and provide expert guidance on travel money products and services.