Teams at Transurban

Provide empathetic, specialist hardship support in a contact centre: manage end-to-end hardship cases, assess financial circumstances, negotiate compliant payment plans, de-escalate sensitive matters, meet SLAs, and collaborate with internal and external partners to improve processes.

Support NSW Public Affairs by managing community and stakeholder enquiries, maintaining inboxes and databases, coordinating diaries and meetings, and assisting with events, outreach and reporting for community engagement activities.

Lead design and delivery of integration solutions connecting customer, tolling, billing, and digital platforms. Translate architecture into execution-ready designs, guide teams on integration patterns (APIs, event-driven), promote AWS, microservices, Java best practices, and support operational readiness, CI/CD, and secure payment integrations while collaborating with architects, delivery teams, and stakeholders.