Teams at Transmit Security

Own commercial relationships and revenue growth for up to five major financial services accounts across EMEA. Responsibilities include renewals, cross-sell and upsell opportunities, strategic account planning, executive relationship development, complex negotiations, pipeline management, forecasting, and coordination with technical and customer-facing teams. The role is based remotely in London and involves visiting customer offices in the UK and internationally.

Provide Tier 3 technical support for an identity security, fraud prevention, and CIAM platform. Responsibilities include managing escalations, troubleshooting complex customer issues, conducting root cause analysis, replicating issues, supporting critical incidents, and collaborating with customers, engineering, and product teams. The role requires expertise in Linux, cloud environments, REST APIs, authentication protocols, certificates, web technologies, and complex applications while delivering high-quality customer service.