Trainual
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As a Senior Data Analyst at Trainual, you will transform complex data into actionable insights for the product team. Your role involves data collection, analysis, and creating reports and dashboards for stakeholders, while managing projects and driving strategic initiatives.
As an Implementation Specialist, you will help small business customers successfully set up the Trainual software through personalized training sessions, action planning, and ongoing support, ensuring high satisfaction and retention rates.
As a Customer Success Manager at Trainual, you'll manage a collective book of business alongside other CSMs, driving customer success through strategic plans and proactive engagement. You'll focus on generating positive net revenue retention by monitoring client usage, identifying upsell opportunities, and advocating for customers' needs within the organization.