Trainline
Trainline Benefits Overview
Work-Life Balance + Wellbeing
Offers company-sponsored outings
Offers an Employee Assistance Program (EAP)
Offers generous PTO
Provides paid sick days
Provides paid holidays
Provides bereavement leave
Compensation + Benefits
Offers dental insurance
Offers mental health benefits
Offers health insurance
Offers generous parental leave
Offers life insurance
Provides a pension
Career Growth + Development
Job training & conferences
Company Culture
Offers a remote work program
Provides free snacks and drinks
Recently posted jobs
Software • Transportation
Provide first-line support and configuration for Trainline's finance systems, manage the Jira ticket queue, enforce controls, support stakeholders, escalate complex issues, and contribute to finance transformation and automation initiatives including AI use cases.
Software • Transportation
Support Spanish customer service quality by monitoring QA metrics, reviewing interactions, running audits, analysing feedback, running calibration sessions, and recommending improvements. Maintain decision trees, update knowledge resources, and improve CRM ticket workflows using scripting to drive consistent, higher-quality customer outcomes.
Software • Transportation
Lead strategy for customer monetisation across pricing, subscriptions, loyalty and bundles. Build commercial cases, define premium propositions, design test-and-learn frameworks, and influence senior stakeholders while partnering with Product, Marketing, CRM, Finance and Data to drive sustainable customer growth and lifetime value.
