Teams at Trailborn Hotels & Resorts

Generates group, corporate, leisure, and special-event business for a resort. Responsibilities include prospecting, account management, contract negotiation, sales planning, revenue forecasting, client relations, site inspections, CRM maintenance, and cross-department coordination. The role supports occupancy, profitability, and guest experience goals while mentoring junior team members and representing the resort in the community.

Manages daily on-site HR operations for a resort, including recruiting coordination, onboarding, employee support, HR records, compliance, training, engagement initiatives, benefits and HRIS assistance. The role serves as the primary employee contact while escalating complex employee-relations matters to the Director of People & Culture. Additional duties include safety documentation, seasonal housing coordination, staffing support, audits, and operational administration.

Executes pricing, inventory, distribution, and rate-parity strategies across assigned hotel properties. Maintains revenue-management systems, monitors booking pace and occupancy, prepares performance reports, supports forecasting and variance analysis, audits configurations, and coordinates with property teams, sales, marketing, reservations, and general managers. Provides property-level data, market intelligence, and operational support to the Area Director of Revenue Management.