Teams at Tradeweb

Provides first-line client support for TARA, an AI product for market data and trading analysis. Responsibilities include user access and onboarding, ServiceNow ticket coordination, issue tracking and escalation, risk and governance questionnaire coordination, documentation maintenance, release readiness, demo support, dashboard review, client activity summaries, and feedback collection. The role works with Product, Sales, Support, Technology, Legal, Cyber Risk, and project management teams.

Supports the information security team by developing automation playbooks, integrating third-party services and APIs, writing documentation, creating scripts, building detection and response use cases, and fixing existing security workflows. The internship provides hands-on project experience under the guidance of security professionals.

Own the reliability, availability, security, and observability of Tradeweb’s global AWS platform. Responsibilities include infrastructure-as-code automation, monitoring, SLO development, incident triage and resolution, performance analysis, architecture collaboration, and regular on-call support. The role requires cloud-native engineering, scripting, networking, Linux/Unix, security, and reliability expertise while contributing to an Agile engineering organization.