Tradeify Benefits Overview

Provide first-line client support for a futures brokerage and prediction-markets platform through Intercom, email, and tickets. Assist with account setup, verification, funding, withdrawals, platform navigation, market explanations, and troubleshooting. Document interactions, track compliance questions, escalate technical issues, and identify recurring client concerns for product and operations teams. Support clients accurately during high-volume live events while collaborating with compliance, risk, and operations.

Produce and run Tradeify TV livestreams using OBS Studio, managing scenes, overlays, audio, guests, graphics, quality monitoring, troubleshooting, recordings, and archives. Support content calendars, publishing workflows, social clip identification, and light editing. Collaborate with hosts, traders, and stakeholders while helping develop show formats and audience engagement initiatives.

Manage and grow Tradeify 247’s affiliate and partner channel across crypto and forex markets. Responsibilities include recruiting and negotiating with affiliates, managing commissions and payouts, monitoring performance metrics, optimizing offers and promotions, providing marketing resources, reviewing fraud and quality, and ensuring compliance with financial promotion rules.