Teams at Traction Rec

Develop and maintain reliable software across Salesforce and cloud-native stacks. Design and ship product features, evaluate scalable solutions, troubleshoot production issues, identify bottlenecks, improve code quality and automation, and provide tier 3 support. Collaborate closely with the development team while applying modern software practices, including component-based development, continuous delivery, and AI-assisted coding.

Lead Salesforce implementation projects by gathering requirements, designing and configuring solutions, integrating third-party products, managing data migration, testing, deployment, training, and documentation. Advise clients on business process improvements, security, reports, dashboards, and environment management. Apply AI tools such as Claude and Agentforce to accelerate discovery, documentation, solution design, and delivery. The role also supports post-go-live customers and requires unrestricted travel within Canada and the United States.

Leads pre-sales discovery, solution design, technical requirements, demos, proofs of concept, RFPs, and statements of work for Salesforce and Traction Rec solutions. Partners with sales, services, product, support, and engagement teams to guide customers through digital transformation, adoption, migration, and long-term success. Advises stakeholders and executives, improves pre-sales processes, and travels to clients and events in Canada and the United States.