Teams at TraceLink

The Product Launch Program Manager will oversee the planning and execution of product launches, ensuring alignment across teams and accountability for high-quality outcomes.

Design, build, and maintain high-performance, framework-agnostic Web Components and modular micro-frontend UI elements. Implement MVVM architectures, Pub-Sub messaging, and async state management. Ensure accessibility, optimize performance, write unit/integration tests, document component APIs, and participate in code reviews to maintain cross-browser interoperability and memory-efficient implementations.

Provide technical product support for customers, troubleshoot and resolve issues, escalate complex problems, document cases, collaborate with engineering and product teams, and help improve support processes and knowledge base to ensure customer satisfaction.