Teams at Toyota Finance Australia

Supports change activities across strategic and business-as-usual initiatives. Responsibilities include stakeholder identification, impact assessments, readiness activities, communications, training support, workshops, change planning, reporting, and tracking risks and milestones. The role partners with project teams, managers, product owners, business analysts, and stakeholders to support adoption of new processes, systems, and ways of working across a diverse portfolio.

Review and process retail loan documents through settlement, verify customer and contract information, complete credit and compliance checks, resolve outstanding requirements with dealerships, and activate contracts for payment. The role operates in a high-volume, regulated environment with a rotating seven-day roster. It includes extensive onsite training, supported learning, coaching, and opportunities to develop a career in lending and credit.

Manage customer receivables by allocating and receipting payments, following up overdue accounts, reconciling debtor accounts, investigating discrepancies, updating customer information, managing enquiries, and coordinating customer requests. The role also supports Relationship and Sales Managers, maintains internal documents and processes, and contributes to customer service and sales portfolio success in a part-time position.