Teams at Tower Hill Insurance Group

Develops and executes digital content strategies across websites, blogs, email, and social media. Creates graphics, videos, and interactive content; maintains content calendars; supports email campaigns; monitors engagement and marketing metrics; researches trends; and recommends improvements. The role collaborates with internal teams, external stakeholders, vendors, and service providers to ensure content aligns with brand standards, marketing objectives, and organizational priorities.

Supports enterprise FP&A through budgeting, forecasting, financial modeling, variance analysis, trend evaluation, reporting, dashboards, and performance insights. The role also contributes to rating agency reporting, strategic initiatives, M&A due diligence, and cross-functional financial projects.

Manages consumer complaints and inquiries submitted by state insurance regulators. Investigates complaint matters, gathers and validates information, coordinates with Claims, Underwriting, Customer Service, Legal, and Compliance, and drafts timely formal responses. Maintains regulatory records, evaluates compliance with procedures and statutory requirements, identifies resolution options, conducts root cause and trend analyses, and recommends corrective actions. The role requires insurance or regulatory compliance experience and strong documentation and communication skills.