Teams at Touch Support, Inc. & SNF Back Office

Provides remote technical and billing support through chat, email, and phone. Assists with customer onboarding and education, resolves Linux, Windows, cloud, SaaS, and virtual workstation issues, advocates for customers, and improves satisfaction. This entry-level role includes company training and requires English communication, a high school degree, willingness to learn system administration or troubleshooting, a solution-oriented mindset, and evening or night shift availability.

As a Finance Administrator Trainee, you will manage data entry, ensure accuracy, maintain records, and respond to inquiries while collaborating with a team.

As a Junior IT Support Specialist, you will respond to customer inquiries, assist with onboarding, and support customers with technical issues. You will advocate for customers and work to enhance their satisfaction and loyalty.