Teams at Toshiba

The Manager of Software Engineering II leads a team to develop, test, and support software products, ensuring quality and timely delivery. Responsibilities include team management, performance evaluation, resource balancing, process improvement, and collaboration across departments.

This role leads complex retail technology engagements, translating business objectives into scalable solutions, mentoring Business Analysts, and ensuring accountability for project delivery.

Lead customer health, executive engagement, risk identification, and cross-functional orchestration for strategic retail accounts. Translate technical and operational issues into executive-level business impact, drive escalations and action tracking, and partner across Sales, Delivery, Support, Product, and Operations to secure commitments, improve transparency, and realize measurable customer outcomes.