Teams at The Toro Company

Administer the ecommerce platform and manage end-to-end order processing, including web orders, picklists, shipping, invoicing, fulfillment tracking, and returns. Serve customers via phone and email for parts, availability, and technical questions. Coordinate with manufacturing, logistics, warehouse, IT, sales, and finance to ensure inventory accuracy, resolve site/technical issues, implement pricing strategies, and track order and customer service metrics.

Senior SAP Basis administrator and technical lead responsible for SAP architecture, administration, upgrades, security, performance optimization, and technical governance. Manage Unix/Windows SAP systems, Oracle/Microsoft SQL databases, transport/log/lock/batch operations, certificate management, ITSM processes, and liaise with development and vendors. Provide standards, documentation, and cloud/S/4HANA/Rise/BTP lifecycle support. Occasional travel (~5%).

Support U.S. import/export operations and trade compliance by managing daily import processes, auditing customs entries, overseeing customs brokers, maintaining trade records and data, processing broker invoices, documenting procedures, and training internal stakeholders to ensure regulatory compliance and efficient movement of goods.