Torch Dental

HQ
New York, New York, USA
Total Offices: 2
110 Total Employees
Year Founded: 2017
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Benefits at Torch Dental

Torch is a collaborative, tight knit team that is still in its early stages. As such, all of our team members get to stretch themselves and take on lots of responsibility. At the same time, we also offer an inspiring, respectful work environment and top notch benefits such as full paid health, vision, and dental. Our extended benefits include 401k plans, commuter benefits, Teladoc virtual health and Talkspace online mental health memberships.

Financial + RetirementChild Care + Parental LeaveOffice PerksProfessional DevelopmentHealth Insurance + WellnessVacation + Time OffDiversityCultureAdditional Perks + Benefits

Financial + Retirement

401(K)

Company equity

Performance bonus

Child Care + Parental Leave

Childcare benefits

Family medical leave

Generous parental leave

Office Perks

Commuter benefits

Company-sponsored outings

Company-sponsored happy hours

Free snacks and drinks

Some meals provided

Home-office stipend for remote employees

Professional Development

Customized development tracks

Job training & conferences

Mentorship program

Promote from within

Lunch and learns

Continuing education available during work hours

Health Insurance + Wellness

Dental insurance

Disability insurance

Flexible Spending Account (FSA)

Health insurance

Life insurance

Vision insurance

Mental health benefits

Vacation + Time Off

Generous PTO

Paid holidays

Paid sick days

Unlimited vacation policy

Diversity

Highly diverse management team

Hiring practices that promote diversity

Diversity recruitment program

Culture

Open door policy

Open office floor plan

Remote work program

Torch presently offers a hybrid office plan with the employees coming in about two days a week.

Team based strategic planning

OKR operational model

Employee-led culture committees

Hybrid work model

Additional Perks + Benefits

Outside of the significant benefits packages we offer to all employees, we value all of the events we can have both virtually and in person. Every week we host a company wide Torch Thursday which is an excellent opportunity for the team to spend time together outside of working hours.

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Torch Dental

Customer Support Specialist

2 Days Ago
Austin, TX, USA
Hybrid
Easy Apply
eCommerce • Healthtech • Other
The Customer Support Specialist at Torch Dental will provide exceptional support to customers via live chat, email, SMS, and phone, assisting them effectively with the platform. They will be responsible for maintaining high-quality customer interactions, meeting KPIs, and collaborating with internal teams to enhance service delivery.
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Torch Dental

Manager, Account Management

2 Days Ago
New York, NY, USA
Hybrid
Easy Apply
eCommerce • Healthtech • Other
As the Manager of Account Management, you'll lead a team to enhance customer retention, renewals, and growth through coaching and best practices. You'll engage with customers directly, prioritize client satisfaction, and coordinate strategies with cross-functional teams to improve service delivery and product adoption.
eCommerce • Healthtech • Other
As a Sales Development Representative, you will be the first point of contact for prospective customers, managing outreach to qualify leads and scheduling demos for the Account Executive team. You will conduct multiple outbound calls daily and receive ongoing coaching to develop your sales skills.
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