Topline Pro Offices

Design Sidekick Labs’ AI agent experience across mobile, web, and partner surfaces. Define conversational behavior, prompts, system rules, error recovery, artifact handoffs, explainability, discoverability, and waiting states. Create evaluation rubrics, label conversations, inspect traces, and develop automated checks with engineering. Establish reusable agent design patterns, contribute to roadmap decisions, conduct user research, and prototype behavioral experiences in code.

Conduct outbound prospecting, discovery conversations, product demos, and full-cycle sales to small business owners. Build and manage a pipeline in the CRM, maintain disciplined follow-up, apply coaching, and collaborate with sales leadership. The role emphasizes high-volume outreach, relationship building, communication, organization, resilience, and developing foundational sales skills in a fully in-office environment.

Own the company’s end-to-end content strategy, editorial calendar, content engine, asset library, brand campaigns, and community content. Manage a Content Marketing Coordinator, produce varied content formats, develop thought leadership, support paid and organic growth, cultivate advocates, and partner cross-functionally. Track performance, optimize distribution through SEO/GEO/AEO, and create compelling stories for home service professionals.