Jobs at Topline Pro

Design Sidekick Labs’ AI agent experience across mobile, web, and partner surfaces. Define conversational behavior, prompts, system rules, error recovery, artifact handoffs, explainability, discoverability, and waiting states. Create evaluation rubrics, label conversations, inspect traces, and develop automated checks with engineering. Establish reusable agent design patterns, contribute to roadmap decisions, conduct user research, and prototype behavioral experiences in code.

Conduct outbound prospecting, discovery conversations, product demos, and full-cycle sales to small business owners. Build and manage a pipeline in the CRM, maintain disciplined follow-up, apply coaching, and collaborate with sales leadership. The role emphasizes high-volume outreach, relationship building, communication, organization, resilience, and developing foundational sales skills in a fully in-office environment.

Own the company’s end-to-end content strategy, editorial calendar, content engine, asset library, brand campaigns, and community content. Manage a Content Marketing Coordinator, produce varied content formats, develop thought leadership, support paid and organic growth, cultivate advocates, and partner cross-functionally. Track performance, optimize distribution through SEO/GEO/AEO, and create compelling stories for home service professionals.

Business Development Representatives prospect for new customers, manage pipelines, conduct discovery calls, deliver demos, and guide prospects through the sales cycle to close. The role emphasizes high-volume outreach, CRM accuracy, follow-up discipline, coachability, collaboration, and relationship-building with small business owners. Representatives participate in structured training, role plays, and coaching while contributing to a positive sales culture. This is a full-time, in-office position in Williamsburg, Brooklyn, designed for early-career sales professionals.

Prospect home service business owners through calls, email, and other outreach; conduct discovery conversations, demo the product, manage a sales pipeline, and progress opportunities toward close. The role includes structured training, coaching, role plays, call reviews, CRM usage, and continuous feedback. Candidates should be resilient, coachable, curious, communicative, competitive, hardworking, adaptable, and motivated to build a long-term sales career.

Prospect home service business owners through calls, email, and other outreach; conduct discovery conversations, demonstrate Topline Pro, manage a sales pipeline, and progress opportunities through close. The role includes structured coaching, role plays, call reviews, CRM usage, and sales training. Candidates should be coachable, resilient, curious, competitive, communicative, hardworking, adaptable, and ownership-oriented. Previous sales experience is helpful but not required.

Lead the strategy, roadmap, and development of an agentic marketing product for service businesses. Manage a cross-functional product, design, and engineering pod; conduct user research; ship features; drive adoption; measure performance through analytics and experimentation; and communicate progress across the organization. Partner with sales, marketing, customer success, and leadership to deliver customer and business impact.

Lead the strategy, roadmap, and development of an agentic marketing product for home service businesses. Manage a cross-functional product, design, and engineering pod; conduct user research; define and ship features; drive adoption; measure performance through analytics and experiments; and communicate progress across the organization. The role reports to the CPO and contributes to broader product strategy in a fast-growing startup environment.

Lead administration and architecture of the GTM tech stack (primary HubSpot), design scalable processes and integrations across Sales, Marketing, and Customer Success, troubleshoot cross-system issues, run tool evaluations, and drive data-informed process improvements to optimize lead-to-revenue workflow.

As a Business Development Representative, manage the full sales cycle from prospecting to closing, develop sales skills through coaching, and collaborate with the sales team.

The Senior AI Engineer will build and scale AI features, develop AI agents, and partner with product teams to enhance products for small businesses.

Own and govern centralized data assets; design scalable dbt/Snowflake models; model Stripe subscription and payments data; set SQL standards, testing, monitoring and documentation; lead complex BI projects in Hex; partner with product, engineering, operations and GTM to deliver durable analytics solutions.