TOPdesk Benefits Overview

Design, build, and operate backend services managing SaaS instance lifecycles across global datacenters. Develop resilient asynchronous job systems with idempotency, retries, recovery paths, stable HTTP APIs, observability, and automation. Collaborate across engineering and support teams, contribute to documentation and knowledge sharing, and participate in weekday, weekend, and occasional night on-call rotations. Use Python or Go, SQL databases, Azure, containers, and AI-native development tools.

Design, build, and operate backend services managing SaaS instance lifecycles across global datacenters. Develop resilient asynchronous job systems with idempotency, safe retries, recovery paths, stable HTTP APIs, observability, and automation. Collaborate across engineering and support teams, contribute to documentation and knowledge sharing, participate in on-call support, and apply AI-native development practices.

Generate and nurture the sales pipeline for TOPdesk’s SaaS solution through outbound calls, email, social outreach, and inbound lead handling. Qualify prospects, understand their requirements and budgets, and convert opportunities into product demonstrations for Business Development Managers. The role also involves attending occasional UK demonstrations and trade shows, collaborating with Marketing, completing tenders, and creating Requests for Information.