Teams at Topcon Corporation

Promotes and sells Topcon ophthalmology and optometry software products across Canada through direct sales and authorized distributors. Builds clinical and technical product expertise, manages a multi-state territory, attends trade shows, and travels up to 50% by air and automobile. The role requires residence in Canada, proximity to a major airport, and the ability to handle trade-show and product equipment demands.

Provides technical and clinical support for customers, distributors, and employees. Responsibilities include troubleshooting and repairing medical devices onsite and remotely, answering product inquiries, resolving escalated issues, managing repair RMAs, and supporting global projects. The role requires strong communication, organization, analytical, customer-service, and IT skills, with flexibility to work onsite and variable hours.

Provide phone/email/fax support to Topcon export dealers, process and enter orders, provide price quotes, arrange shipments and customs documentation, track order status, troubleshoot basic product issues, and maintain customer and internal communications to ensure timely resolution.