Teams at Tomra

Provides remote and on-site technical support for industrial sorting equipment across EMEA. Responsibilities include diagnosing equipment and software failures, managing escalations, analyzing support cases, applying root cause analysis, configuring systems, preparing technical reports, improving support processes, evaluating AI tool outputs, and training local teams. The role collaborates with customers, field service, engineering, R&D, and multiple support levels, with approximately 25% travel.

Develop and test software for TOMRA’s sensor-based sorting systems, focusing on reliable, high-performing user interfaces for machine operators. Collaborate with R&D, Product, and Project Management across the development lifecycle. Contribute to architecture, troubleshooting, automated testing, CI/CD, code reviews, and software quality improvements across embedded and PC-based platforms. The role includes occasional travel to customer sites or TOMRA locations.

Provides senior-level systems engineering across networks, infrastructure, cloud systems, integrations, Microsoft 365, JIRA, digital signage, CCTV, and site connectivity. Responsibilities include Level 2 troubleshooting, root-cause analysis, system configuration, API integrations, network design, automation, access control, compliance, documentation, disaster recovery, vendor coordination, and mentoring Level 1 administrators.