Teams at Tom Wood Toyota

Provides front-desk, customer service, communication, administrative, and operational support across dealership departments. Responsibilities include welcoming visitors, routing calls, managing mail and records, data entry, maintaining supplies, assisting with reporting and events, coordinating information, and supporting Sales, Service, Parts, Accounting, and leadership. The role requires professionalism, organization, adaptability, confidentiality, and a strong customer-service focus.

Serves as the dealership’s first point of contact for customers, guests, vendors, and visitors. Responsibilities include greeting visitors, answering and routing calls, handling messages, providing administrative support, processing mail and packages, maintaining records, monitoring supplies, supporting events, and coordinating with Sales, Service, Parts, and administrative teams. The role requires professionalism, organization, multitasking, strong communication, and dependable attendance.

Guides customers through vehicle purchases by understanding their needs, explaining vehicle features, conducting test drives, presenting financing and trade-in options, completing paperwork, and closing sales. Builds long-term customer relationships, collaborates with finance and service teams, maintains CRM information, meets sales goals, and stays current on vehicle models and features. Evening and weekend availability is required.