Teams at Toll Group

Lead CW1 application deployments, implementations, upgrades, and production support across multiple countries. Provide SLA-based troubleshooting, root cause analysis, functional specifications, configuration support, and continuous improvement. Coordinate onshore and offshore teams, stakeholders, and business users while maintaining documentation, support processes, and knowledge-sharing. Support CW1 modules including Air and Sea, Customs, Customer Service, Sales, Finance, and Warehouse Management.

Leads Blue Yonder Dispatcher WMS development, implementation, configuration, and enhancement projects. Partners with customers to gather requirements, design solutions, configure warehouse processes, and develop reports, dashboards, labels, KPIs, and ETL processes. Provides user training, documentation, troubleshooting, maintenance, performance monitoring, and continuous improvement support for WMS implementations and integrations.

Oversee national Defence logistics operations across warehousing, distribution, and support functions. Lead operational teams, manage resources and budgets, ensure compliance and readiness, improve processes and service delivery, and resolve escalated issues with Defence and internal stakeholders. The role supports surge activities, short-notice taskings, and mission-critical deliveries while maintaining contractual performance, safety, and service continuity.