Toll Group Benefits Overview

Provides experienced customer support for logistics transactions, including maintaining customer relationships, supporting account management, processing transactions, resolving queries, and providing product or technical assistance. Coordinates with internal and external stakeholders to meet contractual obligations and service standards. Applies detailed business-process knowledge and may assist less experienced staff.

Process invoices accurately and on time, manage invoice processing across multiple countries and systems, meet processing KPIs, and support continuous improvement initiatives. The role requires strong attention to detail, time management, and coordination across country-specific processes. Candidates must be authorized to work in Malaysia and complete pre-employment criminal history and medical checks.

Processes and verifies invoices against purchase orders and supporting documentation, investigates discrepancies, maintains accurate payment records, reconciles vendor statements, follows up on overdue invoices, and communicates with vendors and internal stakeholders to resolve payment issues and meet service obligations.