Jobs at TM Forum

Owns marketing measurement, reporting, attribution, UTM governance, dashboards, and performance insights across channels. Translates campaign, funnel, pipeline, and ROI data into recommendations for planning, budgeting, optimization, and lead prioritization. Partners with Marketing Operations, Integrated Marketing, leadership, and Inside Sales on forecasting, MQL/SQL reporting, A/B testing, process improvements, benchmarks, and automation. The role also explores AI-enabled reporting and supports marketing automation enhancements.

Manages end-to-end delivery of Executive Connect and invite-only sponsor programmes across global events. Responsibilities include sponsor onboarding, executive audience acquisition, outreach, meeting scheduling, attendee vetting, onsite execution, issue resolution, reporting, cross-functional coordination, and continuous process improvement. The role supports senior sponsors and CSP executives while maintaining operational quality across multiple concurrent events and time zones.

Supports TM Forum’s influencer, advocacy, employee engagement, social media, internal communications, executive profiling, events, and media programs. The role creates storytelling content, builds relationships with industry advocates and media partners, coordinates campaigns, develops advocacy toolkits, monitors engagement metrics, and produces performance insights. It requires strong communications, content creation, stakeholder management, social media, media intelligence, and emerging AI and communications technology skills.

Leads end-to-end sponsorship management, serving as the primary sponsor liaison and coordinating deliverables across Events, Insight, Sales, Marketing, Finance, and Operations. Builds executive relationships, supports renewals and upselling, manages delivery costs and gross margins, enables accurate sales scoping, and improves contract-to-delivery workflows through process optimization and automation. Success is measured by sponsorship revenue, profitability, renewal rates, sponsor satisfaction, delivery efficiency, and executive engagement.

Manage new membership sales, renewals, and account engagement across Eastern European and wider European telecommunications markets. Build sales pipelines, maintain Salesforce records, forecast revenue, develop member relationships, identify growth opportunities, and support sales of training, certifications, research, and other services. Collaborate with marketing, program management, sales enablement, and regional teams while representing TM Forum at industry events and advising members on telecommunications trends.

Manages member renewals, retention, engagement, and services sales across India-focused telecommunications accounts. Builds sales pipelines, maintains Salesforce records, forecasts revenue, develops relationships with existing members, identifies expansion opportunities, and supports new member acquisition. Partners with marketing, program management, research, events, and regional sales teams while representing TM Forum at industry events. Requires telecom industry expertise, account management and sales experience, strong CRM and analytical skills, and the ability to collaborate across global teams.

Lead TM Forum's technology, data and digital platforms strategy and delivery. Own web and digital roadmaps, cloud/DevOps operations, data governance and analytics, and AI enablement. Manage engineering, vendors, budgets, risk and prioritisation while building a high-performing, outcome-focused team and ensuring secure, scalable platforms.