Teams at Tines

Prospect outbound leads, identify and qualify opportunities, build targeted prospect lists, and personalize outreach across multiple stakeholders. Partner with Account Executives, Solutions Engineers, Marketing, and leadership to generate pipeline and meet targets. Learn and communicate Tines’ automation platform, develop sales and product expertise, and mentor less experienced representatives while contributing to team strategy.

Designs, administers, and improves enterprise IT systems and platforms. Builds automated workflows and integrations, troubleshoots complex escalations, strengthens security and reliability, and leads systems engineering projects from requirements through operational handoff. Partners with IT Operations, Security, Internal Automation, vendors, and business stakeholders to deliver scalable self-service solutions, documentation, and processes supporting future federal environment requirements.

Manage the customer lifecycle from onboarding through adoption, business reviews, renewals, and expansion. Serve as a trusted product advisor, identify automation opportunities, monitor account health, mitigate risks, develop account and renewal plans, and communicate customer needs to Product and Engineering. Partner with Sales, Support, Marketing, and internal technical teams to increase platform usage and customer value.