Teams at Tillo

Senior People Partner to partner with senior leadership on organisational design, acquisition integration, complex employee relations, and People Operations. Lead change, drive workforce planning, improve People systems (HiBob, Ravio), manage People Operations, and coach leaders to build high-performing teams across international markets.

Manage a portfolio of U.S. brand partners, driving account growth, revenue, and sales expansion. Build relationships with stakeholders, lead business reviews, identify upsell opportunities, support renewals and customer service, and coordinate between customers and technical teams. Analyze performance data, negotiate complex deals, communicate customer feedback internally, and administer various platforms and systems.

Manage accounts receivable and credit control, run collections (including GoCardless), resolve customer queries, support onboarding of retailers/suppliers, drive process improvements and automation with the new ERP, and assist with weekly/monthly reconciliations and self-billing.