Teams at Tier 1

Maintain and support a large payroll application and its database environment. Responsibilities include COBOL software development, CA IDMS database installation and tuning, system generation, security administration, software installation, requirements analysis, testing, project estimation, and collaboration with technical teams. The role requires extensive IBM z/OS mainframe experience, active CompTIA Security+ certification, U.S. citizenship, and eligibility for a DoD Public Trust clearance.

Leads engineering and security of the Microsoft Windows endpoint and identity environment. Designs workstation images, endpoint baselines, Intune and Group Policy controls, Autopilot provisioning, patch orchestration, compliance workflows, and conditional access integrations. Implements passwordless authentication and hardware-backed credentials, integrates endpoint telemetry with SIEM and EDR platforms, and supports device lifecycle management, incident response, audits, troubleshooting, documentation, and configuration drift remediation.

Provides Tier 1 technical support for government WAN services, troubleshooting outages, routers, switches, modems, and network availability issues. Manages ServiceNow tickets, vendor escalations, telecom service requests, circuit implementations, migrations, upgrades, and disconnects. Maintains runbooks and standard operating procedures while coordinating with vendors and senior staff. Requires on-call, overnight, and weekend availability, U.S. citizenship or permanent residence, and eligibility for a Public Trust clearance.