Tide Benefits Overview

Lead ICT governance for Tide’s EU entity in Luxembourg, owning ICT strategy, resilience, DORA compliance, outsourcing and third-party risk, cloud oversight, first-line security requirements, and regulatory engagement with the CSSF. The role manages intra-group and external technology arrangements, including due diligence, contracts, monitoring, concentration risk, exit planning, incident management, resilience testing, and AI governance. It also requires setting requirements for group engineering teams and reporting ICT risks to senior management and the board.

Connect with prospective business-loan customers through outbound calls, understand financing needs, explain loan products and eligibility, qualify leads, manage follow-ups, address objections, and drive applications through completion. The role involves maintaining accurate CRM records, coordinating with internal teams, meeting calling and conversion targets, and ensuring customer interactions comply with company policies.

Lead Tide India’s end-to-end growth strategy across acquisition, conversion, activation, engagement, monetization, and retention. Build scalable digital, partnership, referral, CRM, and lifecycle growth engines; optimize funnel economics and customer journeys; establish data-driven measurement and experimentation; identify revenue opportunities; partner with Product, Engineering, Marketing, Sales, Finance, and Operations; and build a high-performing Growth team.