Teams at TicketManager

Supports daily office operations across multiple locations, including supplies, facilities, vendors, catering, meeting spaces, records, and guest hosting. Provides administrative assistance to Finance and senior leaders through scheduling, calendar management, travel coordination, invoices, and budgets. Supports People Operations initiatives, employee engagement, internal communications, and recognition programs while helping maintain a professional, organized workplace.

Build and operate AI automation infrastructure, including n8n workflows, MCP servers, LLM integrations, agentic workflows, chat and voice agents, and AI-assisted engineering pipelines. Integrate CRM, ERP, support, fulfillment, and cloud data systems while maintaining security, measuring cost and performance, evaluating emerging tools, and presenting solutions to leadership and cross-functional teams.

Leads end-to-end enterprise SaaS implementations, coordinating clients and internal teams from planning through launch and transition. Configures workflows and integrations, manages timelines, documents decisions and risks, tracks KPIs, and communicates project status to stakeholders and leadership. The role also delivers client training, supports adoption, routes issues, and ensures successful project completion and executive sign-off.