Teams at TicketManager

Own and grow a portfolio of B2B SaaS customers by driving engagement, product adoption, retention, renewals, and expansion. Build stakeholder relationships, monitor account health, lead customer business reviews, identify growth opportunities, maintain CRM records, and coordinate internal teams to resolve issues. Represent TicketManager at customer meetings and live events, with regular travel required.

Own and grow a portfolio of B2B SaaS customers by driving adoption, engagement, retention, renewals, and expansion. Build customer relationships, monitor account health, lead business reviews, identify growth opportunities, maintain CRM records, and coordinate internal teams to resolve issues. Represent TicketManager at customer offices and live events while ensuring customers achieve measurable value from the platform.

Generate new business pipeline through outbound prospecting, engage decision-makers, lead discovery conversations, and qualify enterprise opportunities. Partner with Enterprise Sales Leaders to advance complex deals, coordinate meetings and demonstrations, communicate platform value, maintain CRM data, and meet activity, pipeline, and revenue targets. The role requires resilience, organization, relationship-building, and a competitive, performance-driven mindset.