Thoughtful AI
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The Customer Success Architect at Thoughtful AI manages relationships with high-value customers throughout their lifecycle, driving revenue and customer satisfaction. Responsibilities include strategic partnerships, relationship management, business development, cross-functional collaboration, and project management. The role emphasizes leveraging data for decision-making and ensuring exceptional customer experience through team guidance and operational insights.
The Head of Account Based Marketing at Thoughtful AI will lead the development and execution of targeted ABM campaigns focused on healthcare organizations. This role involves leveraging data-driven insights, managing project execution, curating an Ideal Customer Profile (ICP) list, collaborating with sales and content teams, and evaluating campaign performance to drive engagement and conversions.
You will innovate AI-driven solutions for healthcare automation, collaborating with platform engineers to integrate APIs and models, optimize features, and stay updated on AI advancements. Your role bridges AI research and practical applications, enhancing the platform's capabilities.
As a Staff Software Engineer, you will lead projects, craft high-quality code for the platform, empower team members with tools, and mentor engineers while contributing to a revenue cycle automation platform for healthcare. You'll work on core infrastructure and customer-facing applications to enhance automation solutions.
As a Technical Product Manager, you will lead the roadmap for AI products in healthcare, using data analysis and project management to align product features with customer needs. You’ll drive cross-functional collaboration, guiding teams to implement and enhance AI Agents for improved operational efficiency and patient outcomes.
As a Forward Deployed Engineer, you will collaborate with healthcare providers to customize and deploy our AI-powered solutions, ensuring they integrate seamlessly with existing systems. You will lead the implementation process and provide technical support, all while focusing on maximizing efficiency and improving patient care.