Teams at Thomson Reuters

Own customer outcomes for AI legal solutions across Australian law firms and corporate legal departments. Lead onboarding, implementation, training, adoption, success planning, ROI measurement, renewals, and expansion opportunities. Build executive relationships, coordinate cross-functional issue resolution, support trials and proofs of concept, and communicate customer insights to product, sales, and marketing teams.

Researches, writes, edits, and maintains practical Australian data privacy and cybersecurity legal content. Tracks legal and market developments, collaborates with legal professionals and industry groups, and supports Thomson Reuters’ AI-powered legal solutions and internal editorial tools. The role also contributes specialist legal expertise to product, technology, sales, and marketing teams while ensuring content is accurate, practical, current, and customer-focused.

Develop and deploy AI-first software applications within an editorial tools team. Translate business requirements into technical designs, build performant and resilient features, integrate APIs, participate in releases, and collaborate with product, QA, operations, and development teams. The role includes testing, debugging, documentation, production support, cloud development, CI/CD, infrastructure-as-code, containerization, and critical validation of AI-generated code.