Thompson Child and Family Focus Benefits Overview

Provide dependency case management for children (0-17) with verified abuse history: coordinate services, link families to resources, conduct face-to-face engagement, manage crises, write court reports, and testify. Emphasizes caregiver support to improve safety, stability, and permanency; includes on-call coverage and community visits.

Supports organization-wide quality improvement and regulatory compliance for behavioral health and human services programs. Responsibilities include monitoring COA, Medicaid, state, and federal standards; conducting audits and investigations; preparing reports and corrective action follow-up; updating policies and procedures; tracking incidents and trends; facilitating CQI meetings; and supporting internal and external audit readiness.

Provides psychiatric oversight, clinical governance, and administrative supervision for North Carolina youth and family programs. Ensures treatment quality, regulatory compliance, evidence-based practices, high-risk case oversight, and medical necessity documentation. Works alongside a full-time Psychiatric Nurse Practitioner, participates in key meetings, and shares rotating after-hours on-call coverage.