Teams at Think Academy International Education Inc

Responsible for leading middle school math education, coaching AMC classes, designing curriculum strategies, and providing academic support to teachers and students.

Provide front-desk and multi-channel (WeChat, email, phone, chat) customer support for students and parents, handle inquiries and urgent cases, perform administrative tasks (scheduling, data entry, document handling), document issues and collaborate with internal teams to improve user experience, and support customer success initiatives.

Oversee front desk operations and student services team, handle parent and student escalations, manage check-in/attendance and records, train and schedule staff, support enrollment and retention, prepare reports, and assist with campus events. On-site in Cupertino, 10:00 AM–7:00 PM, Monday and Saturday required.