Teams at Think Academy International Education Inc

Responsible for designing and growing elementary math competition programs, managing community operations, and optimizing user conversion funnels. Works closely with curriculum and marketing teams to enhance competition experiences.

Act as primary contact for parents and students across chat, email, WeChat, and phone. Respond to inquiries about courses, progress, accounts, and platform use; handle urgent/complex cases with ownership; guide customers through the learning journey; document issues and patterns; collaborate with internal teams to improve workflows and user experience; and contribute to customer success initiatives and service quality improvements.

The Marketing Specialist will lead digital ad campaigns on Google and Meta, optimize conversion rates, analyze performance, and collaborate with teams to enhance strategies for user acquisition in the K-12 education sector.