Think Academy International Education Inc Benefits Overview

Engage with local parent communities and education resources to identify user needs and marketing opportunities. Create WeChat and Xiaohongshu content, plan local events and community partnerships, and independently manage marketing projects from planning through follow-up. The role requires building relationships with parents, conducting market research, coordinating resources, and using insights to support regional growth.

Drive parent communication, trial bookings, course enrollment, and conversion outcomes for U.S. K-12 families. Manage parent communities, referrals, engagement programs, user segmentation, and cross-subject enrollment initiatives. Track conversion and engagement metrics, identify user needs, improve communication processes, and execute workshops, assessments, campaigns, and learning programs. The role requires strong Chinese and English communication, data literacy, proactive follow-up, results ownership, and long-term on-site work in Silicon Valley.

Provide Mandarin-language customer support to students and parents throughout their learning journey. Responsibilities include answering inquiries, managing course schedules and class changes, monitoring student progress, resolving complaints, documenting interactions, and collaborating with teaching and operations teams to improve customer experience.