Teams at THG Ingenuity

Provide IT support across warehouse and manufacturing sites, managing Windows, macOS, Android, Microsoft Intune, printers, handheld devices, pack stations, and LAN/WAN connectivity. Maintain device security, patching, asset and change records, documentation, and knowledge-base content. Resolve incidents within SLAs, escalate unresolved issues, identify recurring problems, and support hardware deployments, system administration, and technology improvements while delivering excellent internal customer service.

Manage month-end close, variance analysis, forecasting, journals, balance sheet reconciliations, invoice validation, and client and supplier account queries. Provide postage data insights, liaise with logistics partners, and identify automation and process-improvement opportunities. The role supports financial controls, accurate reporting, working capital optimization, and collaboration with finance, data, and technology teams.

Supports Fulfilment Finance through month-end close, variance analysis, forecasting, journal posting, balance sheet reconciliations, fixed-cost reporting, and P&L insights. The role collaborates with stakeholders, Finance leadership, and Solutions teams on new deals and process improvement initiatives. It also involves handling large datasets, using advanced Excel, automating tasks, and improving financial processes across warehouse operations and the Automation P&L.