Teams at TherapyNotes, LLC

Designs, develops, and maintains Power BI dashboards, reports, visualizations, and data models. Translates stakeholder requirements into technical solutions, integrates diverse data sources, optimizes queries and report performance, ensures data accuracy and access controls, and uses AI tools such as ChatGPT to improve development efficiency. The role also documents solutions, trains users, supports data governance and analytics best practices, and communicates insights clearly to technical and non-technical stakeholders.

The Site Reliability Engineer will improve availability, scalability, observability, resilience, and operability across a 24/7 SaaS platform. Responsibilities include designing high-availability systems, defining SLOs and error budgets, managing Datadog observability, responding to incidents, conducting root cause analysis, improving deployment safety, automating operational tasks, managing infrastructure as code, and supporting compliance with security and HIPAA policies.

Leads and develops software engineering teams while providing technical guidance across agile development efforts. Oversees staffing, planning, code reviews, deployments, system health, process improvements, architectural standards, and cross-functional delivery. Partners with product and organizational leadership to align roadmaps and priorities. Promotes engineering quality, responsible AI adoption, team development, and effective communication in a hybrid work environment.