Teams at The Ward Law Group, PL

Manages 80–120 personal injury cases, communicating with clients, attorneys, insurers, and medical providers. Handles settlement offers, negotiations under attorney supervision, coverage verification, liens, mediations, lawsuits, case audits, documentation, and file resolution in Litify. Ensures timely client updates, accurate records, strong service standards, and compliance with performance targets. Requires English and Spanish fluency, personal injury claims expertise, and occasional in-person weekend training.

Leads the firm's marketing strategy, brand expansion, client acquisition, geographic growth, and multi-channel marketing execution. Manages a marketing team of 15 or more, budgets exceeding $10 million, vendor relationships, analytics, attribution, automation, and performance optimization. Partners with executive leadership and cross-functional teams to improve lead conversion and signed-case results while developing bilingual and multicultural campaigns across multiple markets.

Leads the firm's enterprise marketing strategy, brand growth, client acquisition, geographic expansion, and multimillion-dollar budget. Oversees a 15-plus-person marketing organization across digital, paid media, traditional advertising, creative, content, public relations, and social channels. Establishes performance metrics, attribution, automation, vendor relationships, and cross-functional alignment while developing bilingual and multicultural campaigns. Presents marketing performance and growth recommendations to executive leadership.