Teams at The Ward Law Group, PL

Manage full-cycle recruiting for attorneys, paralegals, legal assistants, and support staff in a high-volume personal injury law firm. Partner with hiring managers, source and screen candidates, coordinate interviews, manage offers and onboarding handoffs, maintain ATS records and recruiting metrics in SmartRecruiters, and ensure a positive candidate experience while supporting priority hiring and compliance.

Greet and support injured clients in English and Spanish, manage a busy on-site front desk, answer and route calls, schedule appointments, enter client information, and perform light administrative tasks (scanning, filing, mail). Maintain a welcoming reception area and connect clients to attorneys or case managers while documenting interactions accurately.

Administer, optimize, and support the firm's Salesforce and Litify platforms. Configure Flows, custom objects, page layouts, reports, dashboards, and automations. Manage users, security, data quality, integrations, and metadata deployments. Troubleshoot issues, gather requirements, create documentation and training, and drive platform adoption and process improvements within the legal services environment.