Teams at The Villa Group Resorts & Spas

Sources and purchases goods and services, negotiates supplier pricing, prepares purchase orders, coordinates deliveries, maintains supplier records, monitors inventory, reviews requisitions, supports audits and contract management, and prepares procurement reports. The role also ensures policy compliance, accurate documentation, timely supply, and cost-saving process improvements while collaborating with internal departments and stores teams.

Welcomes and assists spa guests, manages internal and external calls, schedules and confirms treatment reservations, allocates bookings, handles complaints, prepares daily and monthly reports, monitors boutique inventory, and reports maintenance needs while following spa policies and service standards.

Supervise food and beverage outlet operations, ensuring punctuality, guest satisfaction, hygiene, sanitation, inventory control, cashiering compliance, and service readiness. Direct and train service staff, provide feedback, handle complaints, coordinate VIP and event preparations, promote sales, maintain beverage and linen standards, and communicate operational needs to management.