Teams at The University of Akron

Provide Level 1 and Level 2 technical support to faculty and staff, troubleshoot hardware, software, and network issues, manage endpoint devices and workstation images, support physical computer labs, deploy and maintain software, train users, evaluate technology solutions, and collaborate with ITS engineering teams. The role also includes ticket management, service desk triage, compliance with security standards, and functional supervision of student employees.

Provides strategic graphic design, branding, marketing, and visual communications support for a university business college. Creates print and digital promotional materials, coordinates photography and multimedia assets, manages timelines and quality control, and oversees vendor production. Collaborates with stakeholders to develop marketing solutions, maintain brand and accessibility standards, and support recruitment, alumni engagement, partnerships, and donor relations.

Provides administrative and clinic support, including patient reception, appointment scheduling, medical record maintenance, insurance verification, patient account management, billing support, inventory control, provider assistance, and confidential personnel and financial recordkeeping. Coordinates meetings, calendars, correspondence, programs, budgets, purchases, public inquiries, and clerical staff supervision. Maintains efficient clinic operations, supports patient satisfaction, and responds appropriately to patient emergencies.