Teams at The Texas A&M University System

Designs and develops digital and online course content, partners with faculty on course redesign and learning technologies, and supports LMS implementation. Provides training, guides, troubleshooting, and technical assistance for Canvas and related educational tools. Evaluates emerging technologies, promotes accessible and effective digital education, collaborates with the LMS administrator, and helps advance institutional digital learning goals.

Administers university payroll and leave programs, including payroll reporting, reconciliations, corrections, tax compliance, retirement reporting, compensation changes, deductions, FMLA and other leave processes. Trains HR contacts and managers, maintains payroll forms and webpages, processes manual checks, supports direct deposit, handles employment verifications, and communicates payroll and leave policies. Collaborates with accounting and shared-services partners to ensure accurate and timely payroll administration.

Provide Tier 2 end-user technology support for faculty, staff, and students across Windows, macOS, and mobile environments. Troubleshoot hardware, software, account access, printing, network connectivity, classroom and lab technology; document and resolve tickets, perform deployments, maintain knowledge base, and assist with technology refreshes and user training.