Teams at The Southern Bank Company

Processes ACH, wire transfers, bill payments, mobile deposits, and recurring transactions accurately and timely. Reconciles activity, investigates exceptions, identifies fraud risks, and maintains compliance with NACHA, Regulation E, Regulation CC, BSA, and internal policies. Provides professional support to branches, customers, and internal teams; documents inquiries and resolutions; participates in cross-training, process improvement, risk mitigation, and issue escalation.

Processes deposit transactions including ACH, wires, bill payments, mobile deposits, and recurring transactions. Reconciles activity, investigates exceptions and potential fraud, maintains compliance with banking regulations, supports branches and customers, documents inquiries and investigations, and contributes to process improvements, risk mitigation, cross-training, and operational coverage.

Sell and expand treasury management and cash management solutions for commercial banking clients. Build sales pipelines, solicit deposits, cross-sell services, advise customers, coordinate onboarding and implementation, prepare proposals, and support product training. The role partners with branch managers, lenders, and bank leadership while ensuring regulatory compliance, accurate documentation, and effective customer education.