Teams at The Salvation Army in Canada

Support and execute digital marketing strategies by creating social content (written, photo, video), managing social scheduling and community engagement, maintaining CMS/website content with on-site SEO, reporting on performance, analyzing digital data, researching trends and competitors, and collaborating with the marketing team to optimize campaigns and drive engagement.

Lead requirements gathering and translate business needs into functional specifications for Salesforce, ServiceNow, and DXP/DAM. Facilitate stakeholder workshops, partner with architects and vendors, manage requirements and testing, support vendor selection and SaaS implementations, and recommend process and system improvements to drive digital transformation.

Provide friendly customer service, process transactions, sort and price donations, maintain store appearance and safety, assist with inventory, merchandising, and donation handling in a temporary full-time thrift store role.