Teams at The Renfrew Center

Manage front-office administrative operations for an eating disorders treatment center: greet clients, maintain HIPAA-compliant charts, schedule and bill patients, handle payments and petty cash, use EHR and billing software (ADS), and perform general clerical tasks.

Manage complex accounts receivable and denied claims, pursue insurance reimbursements and patient cost-sharing, handle appeals and underpayments, build payor relationships, document and track activities, collaborate with clinical teams, prepare accounts for collections, and reduce aging receivables.

Provide front-office administrative support, maintain patient charts and HIPAA compliance, manage scheduling and medical billing (including ADS), accept payments and maintain petty cash, perform general clerical duties, and interact professionally with clients, families, and staff.