Teams at The Redesign Group

Provides day-to-day cloud operations support across Azure, Microsoft 365, AWS, and other environments. Responsibilities include resolving alerts and tickets, patching, backups, access management, resource tagging, documented infrastructure changes, monitoring health and costs, supporting incidents and migrations, maintaining documentation, and scripting repeatable tasks. Works under senior engineer guidance and follows runbooks, service-level objectives, and change management procedures.

Designs and leads customer infrastructure architecture, deployment, and implementation projects. Coordinates with pre-sales engineers, customers, and project managers; creates technical deployment documentation; reviews engineer work; mentors junior staff; and supports complex storage, virtualization, networking, backup, and data center environments. The role includes customer architecture discussions, troubleshooting, equipment installation, solution recommendations, and travel to customer sites for implementation.

Designs and leads customer infrastructure deployments, including architecture, planning, implementation, documentation, and technical reviews. The role validates solutions with pre-sales teams, mentors engineers, approves deployments, collaborates with project managers and customers, and supports complex storage, virtualization, networking, backup, and data center environments. It requires extensive hands-on infrastructure expertise, strong communication skills, vendor certifications, and travel to customer sites.