Teams at The Progressions Companies, Inc.

Manage the utilization review department and supervise treatment engagement specialists. Conduct concurrent and prior authorization reviews for psychiatric and substance use treatment, applying medical necessity and ASAM criteria. Coordinate with clinical, finance, and payer teams; manage appeals, denials, authorization records, and documentation quality. Develop procedures and training, educate staff, communicate with insurers, monitor utilization patterns, and support timely admissions and treatment engagement.

Maintain safety and security at a drug and alcohol treatment campus through screening for contraband, monitoring facility grounds and fire panels, greeting and processing patients/visitors, liaising with emergency services, performing environmental rounds, de-escalating incidents, and communicating issues to supervisors while preserving patient confidentiality.

Provide front-line IT support for desktops, telephony, and systems: troubleshoot and resolve issues, create and manage support tickets, set up new PCs, assist department leads, and travel occasionally between Malvern locations.